Avaya Aura Communication Manager
Communication Manager is a key component of Avaya Aura. It delivers rich voice and video capabilities and provides a resilient, distributed network for media gateways and analog, digital and IP-based communication devices. In addition,Communication Manager delivers robust PBX features, high reliability and scalability, and multi-protocol support. It includes advanced mobility features, built-in conference calling and contact center applications.
Communication Manager seeks to solve business challenges by powering voice communications and integrating with value-added applications. It is an open, scalable, highly reliable and secure telephony application. Communication Manager provides user and system management functionality, intelligent call routing, application integration and extensibility, and enterprise communications networking.
Communication Manager enables the virtual enterprise with:
- Robust voice and video call processing capabilities.
- Advanced workforce productivity and mobility features.
- Built-in conferencing and contact center applications.
- Centralized voice mail and attendant operations across multiple locations.
- Connectivity to a wide range of analog, digital, and IP/SIP-based communication devices.
- Support for SIP, H.323 and many industry standard communications protocols over a variety of different networks.
- More than 700 powerful features in all.
- Supporting up to 18,000 IP Stations on one system, and up to 1 million users per network
- High availability, reliability and survivability.
Avaya Aura Communication Manager delivers scalability to Avaya Servers and Gateways. It provides up to three times the intelligent call processing capability of the largest Avaya Server – up to 600,000 busy-hour call completions. You can scale up a single network to support a large headquarters location and scale down to the smallest remote office, cost effectively and reliably. This software supports a uniform dial plan of up to 13 digits.
Communication Manager is available in two bundles; one of which will satisfy most customer requirements.
Communication Manager Standard
Provides fully-converged telephony features; QSIG/DCS networking to interface with existing systems and centralized voice mail systems; and standard survivability at remote locations. Included with Avaya Aura Standard Edition.
Communication Manager Enterprise
Includes everything in Communication Manager Standard plus multinational gateway support and high availability with 100% feature transparency at remote locations in survivable mode. Included with Avaya Aura Enterprise Edition.
