What is IP Telephony?
IP Telephony enables voice communication over Internet Protocol (IP) networks. It unites an organization’s many locations—including mobile workers—into a single converged network. It promises cost savings by combining voice and data on one network that can be centrally maintained. But more importantly, it brings advanced features and applications that enhance productivity throughout the organization.
A large percentage of calling patterns within corporations indicates that many calls will never leave the LAN. An IP Telephony call to a coworker at the same location would never leave the LAN. Similarly, a call to another department in your building would never leave the LAN. In these examples, the packets remain simply packets that travel over the LAN to the called person. These packets do not need to include other vital data inside them to direct the packet over longer distances to other locations. As a result, IP Telephony calls result in shorter-sized packets when compared to VoIP calling packets that would need to go off the LAN.
IP Telephony works a lot like the computer works on the LAN. But all users do not necessarily need an IP-enabled telephone. Avaya implements IP Telephony in a manner that can protect your investment in pre-existing telephone equipment (for example, enabling IP to digital and even IP to analog telephone stations).
What is SIP?
Session Initiation Protocol is an open signaling protocol for establishing any kind of real-time communication session. The communication session can involve voice, video, or instant messaging, and can take place on one of many devices that people use for communicating: laptop computer, PDA, cell phone, IM client, IP phone, and so on. SIP has been developed in the Internet Engineering Task Force (IETF) by common participation from various vendors, including Avaya.
SIP builds on a number of existing communications protocols. Developers and system administrators can easily work with SIP, customize it, and program with it. It is rapidly becoming a standard for service integration (how new services and applications are created and combined) within a variety of wireless and carrier networks, and is gaining momentum within enterprises. This growing acceptance in both enterprise and service provider networks offers the promise of a single unifying protocol that will transform not only communications within an enterprise, but communications between the enterprise and its ecosystem of partners, suppliers, and customers. Is SIP a refreshing solution to simplifying communications? For companies who need to sort out and reconnect the current tangle of disparate communications protocols and programs: Yes!
AVASIS and IP&SIP Telephony
At AVASIS, we have been closely following the progress over the IP&SIP telephony and have been offering all related AVAYA device and applications to our customers.
The applications and devices of AVAYA with IP&SIP communication have been developed for and over two different platforms.
IP Office
IP Office provides a wide variety of applications and user devices, that can be selected as analog, digital, DECT, Wi-fi, softphone, IP telephone and SIP telephones for upto a combination of 384 as well as a total of 264 external lines, combining analog, PRI, BRI, IP trunk and SIP trunks in line with your needs. Many Avaya applications, including messaging, voice recording, remote office networking, Call Center&reporting, operator applications,etc. are easily integrated in a very cost efficient way.
Please call us for more detailed information and brochures.
Avaya Aura Communication Manager
Avaya Aura Communication Manager is mainly suitable for medium sized or large corporations and offices. It enables connection of upto 16,000 various type user devices , including analog, digital, DECT, Wi-fi, softphone, IP telephone and SIP telephones as well as all types of external line connections. Many Avaya applications, including messaging, voice recording, remote office networking, Call Center&reporting, operator applications,etc. are easily integrated. Furthermore, cutting edge technologies like Avaya Aura Contact Center, which enables you to communicate with and manage your customers with E-mail, fax, IM, chat, facebook, twitter,etc are easily integrated on top of this platform.
Avaya Aura Communication Manager enable geographically dispersed and/or large organizations to connect and manage all sites and users in a standardized fashion with total Central management.
Please call us for more detailed information and presentation.